Questions we hear on
almost every discovery call.

No. Get your free AI-Readiness Score first: 90 seconds, no signup. If the results make sense, Starter is a flat $199/mo with no required setup fee, cancel anytime, and 1-on-1 setup help included. Pro ($299/mo), Team ($999/mo), and Enterprise ($3,000/mo) are month-to-month. If you want everything done for you, Full Onboarding is an optional one-time $5,500: a new website built and tuned for AI visibility plus complete Relay setup. No annual lock. You decide what to do next.

30 minutes. You tell us what's working, what's broken, and where you want to be. We ask questions, take notes, and give you an honest recommendation. No pitch deck, no pressure. If we're not the right fit, we'll tell you.

Starter includes 1-on-1 setup help, and the first goal is one owner-approved recovery send: import your client list, approve the first win-back, and watch what comes back. Timelines depend on the approved data, integrations, and scope; Victor confirms the sequence before work begins. Full Onboarding timelines are agreed in writing before payment.

No. We work with small businesses across the U.S. remotely. Discovery calls, presentations, and strategy sessions are all via video. Geography is never a barrier.

It can draft something wrong; it cannot send anything on its own. Every message waits for your one-tap approval, so a bad draft is yours to skip before any customer sees it. If you are offline, outbound messages hold rather than guess. Late-night items wait for next-day approval instead of sending at odd hours. The AI refuses card charges outright. And every decision lands in an exportable record you own, so you can always see exactly what happened and when.

No. The price on the site is what you pay. Every task has a clear scope. No surprises, no mystery invoices, no add-ons.

Yes. You can upgrade Pro→Team→Enterprise at any renewal. Existing subscribers on the retired 7-tier packages keep their plans until renewal, when we migrate with advance notice.

Starter, Pro, Team, and Enterprise are month-to-month subscriptions. Cancel anytime to stop future renewals. Full Onboarding is a one-time engagement with the scope and payment terms agreed in writing before work begins.

RelayLaunch is not a replacement for a full operations team. It gives owners a coordinated workspace for follow-up, analysis, reporting, and decision support at a fixed subscription price, with human approval for high-stakes work.

You own 100% of everything we build: website, code, automations, content, accounts, and domains. No vendor lock-in. No dependencies. If you walk away tomorrow, your systems keep running.

Yes. We run on Cloudflare's global network with production-level security headers, SSL, and DDoS protection. Our Security automated assistant monitors for vulnerabilities continuously. We never store client passwords or credentials directly.

You take everything with you. Every account, credential, domain, codebase, and automation is yours. We provide a complete handoff package including documentation, access credentials, and operational guides. No hostage pricing.

RelayLaunch is our AI operations platform: specialists covering follow-ups, scheduling, marketing, client retention, content, and daily operations. Think of it as a coordinated workspace that prepares the work, keeps the owner in control, and makes the next step clear.

No. RelayLaunch connects business data, specialist workflows, owner approval, and an exportable audit trail. It can prepare coordinated work in your voice and route it through quality and approval checks; customer-facing actions do not bypass the owner.

Any small business that serves clients directly: wellness and spas, professional services, trades and contractors, fitness studios, restaurants, retail, healthcare, education, and more. The operational challenges are the same across industries.

We can work from the systems you already use. Starter runs on your existing site and tools. If you want a new website built and tuned for AI visibility, that is what the optional Full Onboarding covers; Starter works without it.

The time depends on the workflow and data quality. Victor confirms the onboarding cadence before work begins; ongoing use is designed around short owner approvals rather than another dashboard to manage all day.

Freelancers deliver a project and move on. We deliver a system designed to keep daily operations connected, then stay accountable to its performance. Strategy, build, and operations in one engagement, not three contracts with three separate people.

Yes. We start from the approved tools and data you already have. Starter's included 1-on-1 setup help connects the first workflow without discarding useful work; Full Onboarding is the optional done-for-you route if you want the whole thing rebuilt.