Auto Body & Collision, Independent Shops

Open estimates go cold when follow-up gets buried

RelayLaunch turns the estimate and customer data you approve into a daily follow-up queue. It drafts the next message, shows why it is due, and keeps the final send under owner control.

Want a preview first? See a sample Morning Brief for an auto shop →

Connects to Gmail for approved follow-up emails.

Stale estimates that never get a follow-up

Every unworked estimate is a missed second chance

You write the estimate. The customer says they need time. The follow-up gets buried under calls, parts, and active repair work. RelayLaunch keeps the next approved step visible without inventing a recovery rate.

Overdue service reminders

Routine reminders should not depend on memory

Oil changes, tire rotations, and service intervals can slip past when the team is focused on current work. Approved reminders keep the shop present without making a safety, timing, or repair promise.

Customers who stop coming back

Lapsed relationships are hard to see in a busy shop

When the last visit, open estimate, and contact history live in different tools, follow-up becomes guesswork. RelayLaunch stages only the records your shop can support and keeps suppressed or ineligible contacts out.

What changes with RelayLaunch

Your Monday morning, with AI operations running

7:00 AM

Morning Brief arrives

Before you open the bay doors, the brief shows the oldest eligible estimate, the available vehicle and service context, and why a follow-up is due. Sample records remain clearly labeled until real shop data is connected.

7:05 AM

Approve what looks right

Review each action. Approve, edit, hold, or skip. The recipient, source record, timing rule, and proposed wording stay visible before the shop authorizes a send.

All day

Focus on the cars, not the phone

With a supported source configured and synced, approved drafts may enter a configured delivery queue. Queued, delivered, replied, booked, reviewed, and verified outcome remain separate states.

5:00 PM

See what came back

See which messages were delivered, which customers replied, and which bookings were confirmed in the source system. Unverified outcome value remains $0/Sample until the shop can prove it.

Eligible open estimates From your source system
RelayLaunch Pro $299/mo
Verified recovered value $0/Sample until proven

RelayLaunch calculates attribution only after the shop confirms the booking or completed work in a source of record.

Assess your shop's readiness for better follow-through

Free self-assessment. About 90 seconds. Advisory result.

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