Keep them | Review Lift

Invite every eligible customer the same way.

Relay applies one neutral eligibility rule, prepares a personal request, and keeps its source, channel, approval state, and public proof visible.

Illustrative. Prepared is not delivered, posted, ranked or revenue-producing.

Best move now Illustrative sample

Review Lift

Make the review invitation easy to answer.

An eligible customer completed a service today and has not received a review request.

Prepared next move
Prepare the same neutral review invitation used for every eligible completed service.
Owner approval
View evidence and controls
Source
Sample completed visit and owner-configured review link
Why now
The completion record is recent, and the eligibility rule does not depend on customer sentiment.
Audience
One eligible customer after a completed service
Channel
Personal review-request draft
Decision window
Review within 24 hours of the completed visit
Release rule
Owner approval is required before customer contact.
Current state: prepared

Nothing sends from this preview. Delivery and outcomes remain unknown until evidence exists.

How the workflow earns trust

A review request stays personal and controlled, with every state observable.

The workflow can prepare quickly without collapsing owner judgment into delivery or customer response. Verified value remains separate.
  1. 01 Find

    Surface one source-backed business signal.

  2. 02 Frame

    Prepare the safest move and explain why now.

  3. 03 Approve

    The owner edits, holds, skips, or releases the prepared action.

  4. 04 Follow through

    Track provider acceptance and delivery without calling them outcomes.

  5. 05 Prove

    Attach the real reply, booking, review, payment, or verified non-result.

  6. 06 Learn

    Propose preference changes for approval instead of silently adding autonomy.

Review Lift proof rail

A draft is not a posted review.

Source, owner decision, provider state and outcome stay separate, so a draft never looks recovered.
  1. 01 Signal found Source attached
  2. 02 Action prepared Sample draft ready
  3. 03 Owner review Current state
  4. 04 Owner approved Unknown
  5. 05 Provider accepted Unknown
  6. 06 Delivered Unknown
  7. 07 Customer outcome Unknown
  8. 08 Revenue proof Unknown

The math

What reviews actually mean for local search.

Reviews change buyer behavior

Most local-service buyers check reviews before contacting a business. Review Lift controls one step: every eligible completed customer gets the same neutral invitation, with owner approval.

Consistent timing matters

After a supported visit source is configured and synced, the same eligibility rule can inform timely drafts. You review the request before any configured delivery queue is used.

Flat fee. No SMS gotchas

$199/mo flat with no RelayLaunch usage meter. Supported delivery providers may have their own terms or carrier fees.

Works for any local service business

  • Spas
  • Dental
  • Fitness
  • Auto
  • Home services
  • Restaurants/cafes

How it works

Detect → Draft → Approve.

  1. 01

    Detect

    After a supported appointment or payment source is configured and synced, available records can identify candidates for owner review.

  2. 02

    Draft

    Draft a personalized review request in your voice using the customer name, business name and service they just received.

  3. 03

    Approve

    Approval may enter a configured delivery queue. Delivery and customer response remain separate from a public review or verified outcome.

How to compare

Compare the operating model, not a stale price screenshot.

Vendor pricing and packaging change. These are the durable questions to ask before choosing a review workflow.

Owner control

Can the owner inspect the source and recipient, then confirm the channel and exact request before any configured delivery step?

Proof states

Does the product distinguish preparation and approval from provider acceptance, delivery, posting and observed outcomes?

Workflow connection

Can review work sit beside scheduling and estimate signals as part of the same client-recovery view?

RelayLaunch pricing remains canonical on the pricing page. Verify competitor terms on their official sites.

Request-plan calculator

Model your review-request plan.

Compare your current request rate with an owner-selected target. No review or revenue outcome is assumed.

Current monthly review requests 2.5 / month
Requests at your selected target 12.5 / month
Additional requests to prepare 10.0 / month

Owner-entered request math only. It does not predict delivered messages, customer responses, posted reviews, search visibility, new customers, or revenue.

Pricing

$199/mo flat. No per-message SMS fees.

Review Lift is included in every paid Relay plan starting at $199/mo. A supported visit source, review link and delivery path must be configured before an approved draft can enter a queue. Queueing and delivery remain separate from customer response or a public review.

Get your AI-Readiness Score → See full pricing

Self-assessed and advisory. The Score does not inspect operational records.

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